Terms & Conditions

The Terms constitute the entire agreement between you and BR Automobiles and govern your use of the Service, superseding any prior agreements between you and BR Automobiles. The Terms and the relationship between you and BR Automobiles shall be governed by the Indian laws without regard to its conflict of law provisions. You and BR Automobiles agree to submit to the personal and exclusive jurisdiction of the courts located within India. The failure of BR Automobiles to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

The Promoter and Promoter Affiliates are not liable for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person's computer related to or resulting from participation in or downloading any materials in this promotion. This does not apply to liability for fraud, gross negligence or for death or personal injury caused by the Promoter's or Promoter's Affiliates negligence or any other liability which cannot be excluded by law.

Terms and conditions for Motor Vehicle Helpline- On-Road Assistance

1. BR Automobiles associated with Car On-Road Emergency Service Companies and do not provide this service itself.

2. This service is provided as per terms and conditions stated by Car Emergency Breakdown Company.

3. All disputes arising from this "value added services" should be dealt directly with associated companies.

4. Services available within border areas of Gurgaon.

5. Services will be provided only when the vehicle develops fault while on the road. BR Automobiles does not guarantee any reach time for service provided.

6. It’s mandatory for the customer making helpline call to produce either the card or the sticker to avail the required services.

7. If the vehicle is repairable on road, free towing/dropping service will not be provided.

8. Wheel tube repair services will be provided for flat tyre at actual cost.

9. Claims/Refunds if any will not be exceed the residual value (on per day prorate basis of Card validity period) of the card fees paid by the Cardholder as on the date of the claim.

10. It will be considered that all the terms & conditions are accepted by the cardholder once the services are utilized by him even if the card subscription form does not reach this office duly filled in and signed by the Cardholder concerned.

11. Service of opening of cars with keys locked inside will be given if possible with standard tools available.

12. Towing of vehicle may not be provided between 8 am to 11 am and 5 pm to 8 pm or any other restriction imposed by the traffic police, and towing shall at no point of time be free. The Customer will have to pay the rate stipulated.

13. Vehicles older than 15 years at the time of enrolling shall not be accepted for service.

14. The company will try and ensure to provide service within the stipulated time of 30 minutes but it cannot be held responsible for any delay arising due to conditions not within its control.

15. The customer or its representative will have no claim against the company or its representative either civil or criminal nature or pursuant to this card in respect of death or injury of the customer or any other person or loss or damage to any other property caused by or due to equipment failure, breakdown or accident or fore on utilization of services during the validity of the card.

16. Receipts for cost of Petrol/Diesel will not be provided.

Above terms are general for all car breakdown memberships. It varies for different vendors/companies, please check offers detail when you receive car breakdown card membership.